FAQs

Welcome to the SpicyFinds.in FAQs section! Here, we’ve answered all your common queries to make your shopping experience smooth and hassle-free.

Frequently Asked Questions

Why should I choose SpicyFinds?

At SpicyFinds.in, we bring you the finest flavors of rural India with a commitment to quality, freshness, and exceptional service. Specializing in sourcing premium, 100% natural products like dried fish, dried prawns, chutney powders, and non-veg pickles, we are now expanding into the online world. Support us as we deliver authentic rural tastes straight to your doorstep, celebrating tradition and empowering local communities!

How long does it take to ship my order?

Your SpicyFinds order will be shipped within 7-10 days of placing it.

Can I cancel my order?

Yes, you can cancel your SpicyFinds order before it is shipped. Once the order has been shipped, cancellations are no longer possible.

Can I return my order?

No, goods once sold cannot be returned. We ensure that all items are thoroughly checked for quality before packing and dispatch.

Where is delivery available?

Delivery is available anywhere within India through trusted courier partners.

Is free shipping available?

Free shipping is offered on SpicyFinds orders above ₹500. For orders below ₹500, applicable shipping charges will be added.

What shipping methods are used?

Reliable courier services such as Delhivery, ECom Express, Amazon, and India Post are used to ensure safe and timely delivery of all orders.

How will I know if my SpicyFinds order has shipped?

Once your order is shipped, you will receive a shipment confirmation via Email, WhatsApp, or SMS. This confirmation will include your tracking number.

How do I track my SpicyFinds order?

Once your SpicyFinds order is shipped, you will receive a shipment confirmation via email, WhatsApp, or SMS with your tracking number. Simply visit the courier’s website or app (e.g., Delhivery, ECom Express, Amazon, or India Post) and enter the tracking number to view the real-time status of your package.

What payment methods are supported?

We use Razorpay as our payment gateway, which supports Domestic and International Credit & Debit Cards, EMIs (via Credit/Debit Cards and Cardless options), PayLater, Netbanking from 58 banks, UPI, and 8 mobile wallets, ensuring a seamless and secure payment experience.

When will my tracking number become active?

Your tracking number will become active within 24 hours of shipment.

How long does it take to receive my package?

We process and ship orders within 2 days. The standard delivery time is 8-10 working days.

How can I contact SpicyFinds for help?

You can reach us via: